Privacy Policy

This privacy policy outlines how Magnetic Media AI LLC uses, maintains, and discloses information collected from each user of our website and services. We recognize the importance of your privacy and are committed to safeguarding it.

Information We Collect

We collect personal information from you when you fill out a form on our website. This may include:

• Your name and address
• Email address and phone number
• Details about how you heard about us
• Any other information you voluntarily provide

Additionally, we may collect non-personal information about users whenever they interact with our website. Non-personal information may include the browser name, type of device, operating system, Internet service provider details, and other technical information.

Use of Cookies

We use cookies to enhance your browsing experience. Cookies are small files sent to your computer that help us identify your browser and compile data about site traffic and interactions. This allows us to improve our website's functionality and user experience. You can choose to set your web browser to refuse cookies or alert you when cookies are being sent.

How We Use Your Information

We use your information to:

• Improve our website and services
• Process the services you request
• Communicate with you about your account or services
• Comply with legal obligations

How We Secure Your Information

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Access to your personal information is restricted to authorized employees only. We maintain physical, electronic, and procedural safeguards to protect your information.

Sharing of Personal Information

We do not share your personal information or phone number with third parties without your consent, except as required by law. Message frequency may vary, and standard message and data rates may apply.

Your information is used exclusively to:

• Provide you with requested services
• Send transactional messages related to your account
• Comply with legal and regulatory requirements

SMS/MMS Messaging Consent and Compliance

A2P Messaging Service

When you provide your phone number and opt-in to receive messages, you consent to receive SMS/MMS communications from Magnetic Media AI LLC. These messages may include:

• Service updates and notifications
• Transactional information
• Marketing promotions and service alerts
• Account-related communications

Message Content and Compliance

Messages sent through our A2P messaging service comply with CTIA (Cellular Telecommunications Industry Association) guidelines and all applicable telecommunications regulations. We ensure that the content of these messages is accurate, relevant, and compliant with all regulatory requirements.

Opt-In and Opt-Out

Users can opt-in to receive messages by:

• Texting START or SUBSCRIBE to our designated short code
• Providing their phone number through our website or platform

To opt-out, text STOP to our designated short code. Upon opting out, we will send a confirmation message. Users can rejoin the service anytime by opting in again.

Help and Support

For assistance with our messaging program, users can:

• Reply with the keyword HELP to our designated short code
• Contact us directly at [email protected]

We are committed to providing timely support for issues related to our A2P messaging, in alignment with A2P and CTIA standards.

Message Frequency and Rates

Standard message and data rates may apply for any messages sent to or received from us. Message frequency will not exceed one message per day, unless you request additional communications.

Carrier Disclaimer

Please note that carriers are not liable for delayed or undelivered messages. We are not responsible for any delays or failures in message delivery caused by carrier networks or other factors beyond our control.

Age Restriction

In compliance with A2P regulations, we do not solicit personal information via SMS/MMS from individuals under the age of 13. If you are under 13, please do not provide your phone number to us.

Privacy and Security in Messaging

We prioritize the privacy and security of user data in our A2P messaging service. Personal information is protected and not sold or shared with unauthorized parties. For detailed information on our data practices, please refer to this Privacy Policy.

Changes to the Privacy Policy

Magnetic Media AI LLC reserves the right to update this privacy policy at any time. When changes are made, we will update the revised date at the top of this page. We encourage users to check this page periodically for updates. Your continued use of our website following any changes indicates your acceptance of the updated policy.

Any changes to these terms will be effective upon the earliest of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on our website.

Your Consent

By using our website and services, you consent to this privacy policy. If you do not agree to this policy, please do not use our website or services. Continued use of the website after changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions regarding this privacy policy or our privacy practices, please contact us: