Terms and Conditions

Agreement to Terms of Use

Welcome to Magnetic Media AI LLC. These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Magnetic Media AI LLC ("Company," "we," "us," or "our"), concerning your access to and use of our website as well as any other media form, media channel, or mobile website related, linked, or otherwise connected thereto (collectively, the "website").

You agree that by accessing our website, you have read, understood, and agreed to be bound by all of these Terms of Use. All such additional terms, guidelines, and rules are incorporated by reference into these Terms of Use.

A2P Messaging Terms and Conditions

Message Content

Messages sent through Magnetic Media AI LLC's A2P messaging service may include updates about services, transactional information, marketing promotions, and service alerts. We commit to ensuring that the content of these messages is accurate, relevant, and compliant with CTIA guidelines.

Opt-In and Opt-Out

Users can opt-in by texting START or SUBSCRIBE to receive messages or by providing their phone number through our platform. To opt-out, text STOP to our designated short code. Upon opting out, we will send a confirmation message. Users can rejoin the service anytime by signing up again.

Help and Support

For assistance with our messaging program, users can reply with the keyword HELP or contact us directly at [email protected]. We are committed to providing timely support for issues related to our A2P messaging, in alignment with A2P and CTIA standards.

Carrier Disclaimer

Please note that carriers are not liable for delayed or undelivered messages. We are not responsible for any delays or failures in message delivery caused by carrier networks or other factors beyond our control.

Message and Data Rates

Standard message and data rates may apply for any messages sent to or received from us. The frequency of messages will not exceed one message per day unless you request additional communications.

Privacy and Security

We prioritize the privacy and security of user data in our A2P messaging service. Personal information is protected and not sold or shared with unauthorized parties. For detailed information on our data practices, please refer to our Privacy Policy.

Compliance and Updates

Our messaging service adheres to applicable laws and regulations, including telecommunications and data privacy laws. We regularly review and update these terms to ensure ongoing compliance, in line with A2P and CTIA standards.

CTIA Compliance

We align our messaging practices with CTIA guidelines, ensuring a commitment to user privacy, clear communication, and responsible messaging. All of our A2P services comply with the CTIA Short Code Monitoring Program and all associated guidelines.

Age Restriction

In compliance with A2P regulations, we do not solicit personal information via SMS/MMS from individuals under the age of 13. If you are under 13, please do not provide your phone number to us.

User Representations and Warranties

By using our website and services, you represent and warrant that:

• All information you provide is true, accurate, current, and complete
• You have the legal capacity to enter into these Terms
• You will not use the website for any unlawful or prohibited purpose
• You will comply with all applicable laws and regulations

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to block your account, cancel and refund your order, and refuse any and all current or future use of the website (or any portion thereof).

Website Management

We reserve the right, but not the obligation, to:

• Monitor our website for violations of these Terms of Use
• Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including, without limitation, reporting such users to law enforcement authorities
• Refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof at our sole discretion and without limitation
• Remove from our website or otherwise disable all files and content that are excessive in size or burdensome to our systems
• Manage the website in a manner designed to protect our rights and property and to facilitate its proper functioning

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MAGNETIC MEDIA AI LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Indemnification

You agree to indemnify, defend, and hold harmless Magnetic Media AI LLC and its officers, directors, employees, and agents from any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the website or your violation of these Terms of Use.

Governing Law

These Terms of Use and your use of the website are governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Bernalillo County, New Mexico.

General Provisions

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other policies or guidelines we publish, constitute the entire agreement between you and Magnetic Media AI LLC regarding your use of the website.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, that provision will be severed, and the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms of Use will not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer your rights or obligations under these Terms of Use without our prior written consent. We may assign our rights and obligations under these Terms of Use at any time.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will become effective after we provide at least 30 days' notice. Your continued use of the website following notice of such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

Any changes to these Terms will be effective upon the earliest of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on our website.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us: